Privacy Policy

At Mis Raíces Mexicanas, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy describes how we collect, use and protect the information we obtain during your visit to our website and during the purchase process. By using our website, you agree to the terms outlined in this Privacy Policy.

Information we collect:

a. Personal Information: During the checkout process, we collect personal information including your name, email address, shipping address, and phone number. This information is necessary to process your orders and provide you with efficient service.

b. Payment information: When making a purchase, we collect necessary payment information, such as credit or debit card number, expiration date, and security code. All payment information is processed securely and is not stored on our servers.

c. Browsing information: During your visit to our website, we may collect information about your location, IP address, type of device, web browser used and the pages visited. We use this information in aggregate and anonymous form to improve the user experience and perform statistical analysis.

Use of information:

a. Order Processing: We use the personal and payment information we collect to process and ship your orders, communicate with you about your purchase, provide you with tracking information, and provide you with customer service.

b. Website improvement: We use browsing information to analyze trends, administer the website, improve how it works, and personalize your user experience.

c. Marketing Communication: If you have given your express consent, we may use your email address to send you information about promotions, special offers and new products. You always have the option to unsubscribe from these promotional communications.

Information divulgation:

a. Service Providers: We may share your information with trusted service providers who assist us in managing and operating our business, such as shipping and payment processing services. These providers are obligated to protect your information and use it only for the agreed purposes.

b. Legal Compliance: In certain circumstances, we may disclose your personal information if required to do so by law or in the good faith belief that disclosure is necessary to protect our legal rights, comply with legal process, respond to a legitimate government request, or protect the safety of other users.

Security of the information:

We implement technical and organizational security measures to protect your personal information against loss, misuse, unauthorized access or disclosure. We use industry standard security protocols when processing your personal data, including encryption of sensitive information.

Links to third party websites:

Our website may contain links to other third party websites. We are not responsible for the privacy practices or the content of such websites. We recommend that you review the privacy policies of these sites before providing them with any personal information.


Our website is not directed at minors. We do not knowingly collect personal information from persons under the age of 18. If you are a parent, guardian or legal guardian and you believe that your child has provided us with personal information, please contact us immediately and we will take steps to remove such information from our records.

If you have any questions or concerns about these terms and conditions, please contact us through our email

Last update: June 6, 2023

This legal notice is provided by Mis Raíces Mexicanas for informational purposes and may be subject to change without notice. We recommend that you regularly review this legal notice to be aware of updates.

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